Gold Coast Tickets Site Help
A CHICAGO TICKET BROKER

Select one of the links below to obtain help or information:

Inquiry To Order/Sell/Trade Tickets
Contact Us
Site Contents
General/History
Policies
FAQ
Locations/Maps
Hours
Memberships
Groups & Corporate Ticket Services

Inquiry To Order/Sell/Trade Tickets

There are four methods to initiate a ticket order, make a ticket inquiry, sell us your tickets, or trade tickets with us.

1) The fastest and most efficient method is to call us during business hours (Mon.-Fri. 9 am-7 pm, Sat. 10 am-2 pm, & at times special hours on Sun., central times) at 312-644-6446 (local) or 1-800-889-9100 (toll-free).

2) You can also submit a request form to buy, sell, trade, or just make a ticket inquiry. Please complete the form and ensure that the contact information is correct.

3) You can also fax us at 312-644-1426.

4) You can send us an e-mail to tickets@goldcoastticketsusa.com.

Contact Us

There are four methods to contact us in order to initiate a ticket order, make a ticket inquiry, sell us your tickets, or trade tickets with us.

2) You can also submit a request form to buy, sell, trade, or just make a ticket inquiry. Please complete the form and ensure that the contact information is correct.

3) You can also fax us at 312-644-1426.

4) You can send us an e-mail.

Site Contents

You can view an outline/table of contents for the web site by selecting our Table of Contents Page

General/History

Gold Coast Tickets is an independent, privately-owned company engaged in the business of buying and selling "first rate" tickets at a premium for all sporting events, concerts and theatre worldwide.

We are not affiliated with any box offices, theaters or venues.

All prices quoted by Gold Coast Tickets include all service charges and reflects our cost of obtaining preferred seating. All prices are based on supply, demand, and seat location.

We have 10 years of experience in the ticket brokering business and are one of the most prominent and respected ticket brokering agencies in the nation, with a strong emphasis on customer service.

Our knowledgeable, courteous staff can handle your requests promptly and efficiently in a professional, worry-free atmosphere.

Locations/Maps

Our office is conveniently located 908 W. Madison St., Chicago, IL 60607. We are just west of downtown Chicago, 4 blocks west of I-90. Our phone is 312.644.6446. For a map of this location, click here.

See a Picture of our Madison Street Ticket Store Location.

We offer free delivery to downtown Chicago. Outside downtown Chicago, delivery in the city is available for a $5.00 charge.

Hours

We are open 9 a.m. to 7 p.m., Monday through Friday, and 9 a.m. to 2 p.m. on Saturday.

Memberships

We members of The National Association of Ticket Brokers(NATB) and The Texas Ticket Brokers Association(TTB).

The National Association of Ticket Brokers is dedicated to maintaining and improving the standards of professional ticket brokering. These standards include:

Guarantees
Return policies
Payment policies
Normal operating hours
Dedicated phone services.

Groups & Corporate Ticket Services

We offer complete group event ticket planning services to complete your event experience. Call us to discuss the specific needs of your group.

Policies

PRICING:

All prices guaranteed at the time the order is placed.

You are paying face value for tickets. Our service charge is the amount charged over the face value of the ticket(s). Our prices include a service charge which reflect our cost to obtain your seats.

All sales are final: No refunds, exchanges or cancellations.

Since event tickets are purchased in a free and fluctuating market, prices can change at any time without notice.

A confirmation receipt will be issued upon full payment.

PAYMENT:

All deposits are non-refundable.

No personal checks of any kind are accepted.

Forms of payment accepted are; cash, company check, cashiers check, money order, Visa, MasterCard, American Express, Discover Card.

EVENT CANCELLATIONS:

In case of an event cancellation, A full refund will be made to the client. Canceled event tickets may be returned for refund within 3 weeks of cancellation.

If an event is postponed, tickets will be valid for the new date.

REFUNDS:

All mailing and delivery charges are non-refundable.

1) There is a $ 6.50 service charge per ticket that will not be refunded on canceled events. This refund will be by company check or credit on your credit card. (If paid by credit card.)

2) Refund in full by in store credit. (To be used to purchase other tickets)

There are no refunds or exchanges on rescheduled events.

Gold Coast Tickets is not responsible for seating changes made by a venue, or unusual stage setups that may hamper view.

DELIVERY CHARGES:

Local delivery is available at no charge.Fed-Ex Standard Overnight $10.00 (By 5pm)

Fed-Ex Priority Overnight $15.00 (Next business morning)

Fed-Ex Saturday Delivery $20.00

Fed Ex COD $15.00

Fed-Ex to Canada $25.00

Fed-Ex International Delivery $35.00 (May take up to 3 business days)

FAQ

WHY use Gold Coast Tickets?
GCT offers you a wide variety of ways to find the tickets you're interested in. You can:

Use your credit card to purchase tickets.
All tickets will be shipped within 24 hours of purchase.
Choose from a variety of delivery methods. First Class Mail, Two Day, Overnight, or pick up your tickets at our office.

What is a ticket service / ticket broker?
With the age of computers, ticket services were replaced as primary ticket sellers by companies such as TicketmasterŽ. At that time our business evolved into the secondary market. No longer do ticket services get provided with tickets on consignment from venues. Today with the greatest demand for many sporting events, concerts and theater events, ticket services now serve the public in three ways. First, we provide tickets to events that are sold out through the primary market. Second, we provide premium upfront seats which are the most desirable. Third, we provide ticket holders a place to sell their unwanted, unneeded or extra tickets.

Why Buy Tickets From A Ticket Service / Ticket Broker?

Let's say you don't want to stand in long lines for tickets or you don't have the time. Many times you don't like the seats you get after waiting in lines or after finally getting through over the phone.
You just heard your favorite performer is coming to town and you just have to get those close upfront seats.
Your most important clients or family are coming in from out of town, you may need tickets at the last minute, when only a ticket service can help you.
That basketball game is sold out or it was impossible to get tickets to the Superbowl, Indy, World Series, Derby, Final Four or a variety of other World Class events.
You're going out of town and want to see events while on vacation.
You're going out of town on business and want to surprise or entertain clients with tickets to an out-of-town event.

Why Do Ticket Services Sometimes Charge So Much Above The Face Value?
Our costs for obtaining tickets are always related to the market demand. At times we may pay many times the original face value to obtain tickets that are in high demand. Other times we may purchase tickets at a small price over the face value and then can sell them for prices closer to the face value.

Our service charge above the ticket(s) face value relates to the cost of obtaining these premium tickets.

Ticket services / ticket brokers put their capital at risk daily by purchasing tickets from season ticket holders, conventional public sales and soliciting through advertising

If the ticket service miscalculates the demand by paying too much, or buying too many tickets, the ticket service may actually take a loss, selling below the price they purchased, or even not being able to sell all their inventory.

What If Gold Coast Doesn't Have What I Want?
We will also purchase tickets not in stock to fill your ticket needs. Through our vast network of customers and sources, we can help you get many of the most difficult to get tickets. Great seats are just a phone call away. Call Gold Coast Tickets Customer Service at 1-800-889-9100.

What Other Services Does Gold Coast Tickets Offer?
We can also help you sell tickets to events that you can't attend. GCT will outright purchase your tickets if they are in demand, often paying up to many times the face value of the tickets! Tickets not in demand may be sent to our office and we will attempt to find a customer for them. Once we have a customer, we then purchase these tickets from you and sell them to our customer. However such tickets will remain yours until we have a buyer.

What events do you have tickets for?
We have access to tickets for all major entertainment and sporting national events, with excellent seating for all Chicago events.

Can I get good seating?
We can find tickets for your choice of seating location or budget.

Can I save money using GCT?
Our ticket transactions are based on market supply and demand, but you have our guarantee that we can provide you with the most competitive prices!

Can I just purchase 1 or 2 tickets?
Yes. We prefer to sell in even numbers rather than odd, but in some instances like "General Admission" events we do sell odd numbers.

How can I purchase tickets?
Call us at our toll-free number, 1-800-889-9100.

Can I use a credit card to purchase tickets?
Yes. We accept all major credit cards.

How do I receive my tickets?
You will receive your tickets via courier, FedEx, certified mail or in some instances left at the box office. All deliveries must be sent to an address for a signed signature.

Where do you get your tickets?
We buy from personal and commercial ticket outlets using contacts from public and private segments.

Gold Coast Tickets Site Help A CHICAGO TICKET BROKER

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